All orders are sent direct from the United Kingdom and are insured against loss in transit.
We are able to deliver to countries within the European Union, Norway and Switzerland. We are also able to offer a "small packet" service to the USA, Canada, Australia, New Zealand and South Africa. Our couriers are unable to deliver to PO Box or BFPO Numbers.
We aim to despatch items within 5 working days and delivery times are estimated at between 4 and 10 working days to Europe. Deliveries outside of Europe may take longer. Delivery times are based on our couriers and are approximate. Further information can be found on our Conditions of Use page.
Shipping Costs
Zone 1 - United Kingdom only (excluding Channel Islands)
Parcels up to 2kg - £4.95 per parcel
Parcels up to 5kg - £10.95 per parcel
Parcels up to 10kg - £13.95 per parcel
Parcels up to 20kg - £16.95 per parcel
Zone 2 - Belgium, France, Germany, Ireland, Luxembourg and Netherlands
Small Packets up to 2kg - £16.95 per packet
Parcels up to 10kg - £18.95 per parcel
Parcels up to 20kg - £23.95 per parcel
Zone 3 - Austria, Denmark, Finland, Italy¹, Portugal² , Spain³ and Sweden
Small Packets up to 2kg - £16.95 per packet
Parcels up to 5kg - £18.95 per parcel
Parcels up to 20kg - £24.95 per parcel
¹ - excluding Sardinia, Sicily and San Marino ² - excluding the Azores ³ - excluding the Canary Islands
Zone 4 - Czech Republic, Estonia, Hungary, Latvia, Poland, Slovakia and Slovenia
Parcels up to 5kg - £19.95 per parcel
Parcels up to 10kg - £23.95 per parcel
Parcels up to 20kg - £29.95 per parcel
We are currently unable to deliver to Bulgaria, Lithuania and Romania
Please note: For Zones 1 - 4, there is a maximum weight per parcel of 20kg. If your order exceeds this weight, it will be divided between two or more parcels.
Zone 5 - Cyprus and Greece
Small Packets up to 2kg - £16.95 per packet
Please note: For Zone 5 - Cyprus and Greece, there is currently a maximum weight per parcel of 2kg. If your order exceeds this weight, it will be divided between two or more parcels.
Zone 6 - Norway and Switzerland
Small Packets up to 2kg - £16.95 per packet
Parcels up to 5kg - £21.95 per parcel
Please note: For Zone 6 - Norway and Switzerland, there is currently a maximum weight per parcel of 5kg. If your order exceeds this weight, it will be divided between two or more parcels.
Zone 7 - USA, Canada, Australia, New Zealand and South Africa
Small Packets up to 1kg - £17.95 per packet
Small Packets up to 2kg - £28.95 per packet
Parcels up to 4kg - £56.95 per parcel
Please note: For Zone 7 - USA, Canada, Australia, New Zealand and South Africa, there is currently a maximum weight per parcel of 4kg. If your order exceeds this weight, it will be divided between two or more parcels.
We are able to offer customers who are resident in the UK and have a UK Bank account, the additional facility of being able to pay for their order by Bank Transfer using online/internet banking.
If you wish to make use this facility, please contact us for further details. We regret that we are unable to offer this facility, at the present time, to customers outside of the UK.
What is PayPal?
PayPal is the most preferred way to pay online in the EU because it's safer and faster. PayPal stores and safeguards your card and bank details, enabling you to pay online without entering your sensitive financial information every time you shop. You speed through checkout in just a few clicks, PayPal takes the payment from your card or bank directly, and your payment details are never shared on the internet.
Why pay with PayPal?
It's safer: Shop at thousands of websites without sharing your financial details
It's faster: With no need to type in your card details, you can check out in a few clicks
It's easier: All you need is an email address and password to pay online
It takes minutes to open a PayPal account and it's free.
For a quick introduction to the basics of PayPal watch the short demo on the official Paypal site.